Self-Sufficient: Security as a stand-alone solution 

Revier- & Interventionsdienst

Fast response when every second counts

Alarm monitoring for intrusion, CCTV, fire and building systems

Alarm monitoring – security in an emergency

Our professional alarm monitoring ensures that your intrusion, fire and hazard systems and connected equipment are watched reliably – 365 days a year, around the clock. In an emergency our alarm receiving centre reacts immediately: alarms are checked, prioritised and handled according to the action plan agreed with you.

Flow: detector signals via the ARC to the action plan CONNECTION OVERVIEW VÜA · GLT · EMA Detectors & systems Alarm · Video · Technology ARC Alarm receiving centre Action plan Police · Patrol · Specialist

Alarm monitoring

Everything in one place

Intruder alarm systems

We connect your intruder alarm to our alarm receiving centre so you get a fast, reliable response – around the clock.

Camera & video monitoring

Our control centre monitors your CCTV – event-based or 24/7 – and coordinates the alarm in an emergency.

Building management systems

Building management systems

We integrate your building management system into our ARC so technical faults and alarms are watched centrally and acted on immediately.

Agreed measures

An alarm is only in good hands when it is clear what happens next – without guesswork and without delay. With our monitoring you connect your technology to a control centre that knows your priorities and acts in a coordinated way: from the first signal to a documented measure.

  • Prioritised alarm handling Events reach our 24/7 control centre in real time and are processed according to your procedure, without unnecessary detours.
  • Intervention paths for your site From a phone check to dispatching the right resource – we follow the processes we have agreed with you.
  • Secure transmission Certified transmission paths and, where required, encryption – aligned with recognised standards and your regulatory needs (e.g. VdS).
  • Records that stand up Timestamps, measures and feedback are recorded in full – for transparency towards site management, authorities and insurers.
Schemadarstellung Virtueller Empfänger / Leitstellenanbindung

Request advice with no obligation

We will get back to you about protocols, terms and next steps – with no obligation.

Address
An der alten Ziegelei 36b
48157 Münster, Westf.

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Supported protocols, dispatchers and receivers

evalink Talos

evalink Talos

Platform with API, marketplace integrations and partner API for alarm monitoring

SIA DC-09 receiver

SIA DC-09 receiver

Receipt and management of alarms via SIA DC-09 connections

SMS receiver

Virtual SMS reception

Incoming SMS converted into alarm events for the control centre

ALWON receiver

ALWON reception

Receipt and management of alarms from ALWON panels

GALAXY receiver

GALAXY (Honeywell)

Receipt and management of alarms from GALAXY panels

Sur-Gard / Fibro receiver

Fibro / Sur-Gard

Receipt and management of alarms (incl. DSC / Fibro reception)

Email receiver

Email reception

Incoming emails converted into alarm events

Alarm.com receiver

Alarm.com

Receipt and management of alarms via the Alarm.com connection

Jablotron receiver

Jablotron

Receipt and management of alarms from Jablotron systems

Hikvision receiver

Hikvision

Receipt and management of alarms from Hikvision systems

Telenot receiver

Telenot

Receipt and management of alarms from Telenot panels

TNA receiver

TNA (Connect)

Receipt and management of alarms via TNA / ipTNA4i connections

Twilio

Twilio

SMS connections, automated calls and VoIP around alarm processes

VdS receiver

VdS connections

Reception including VdS SecurIP and VdS 2465

RSA21.app

RSA21.app

Defect reports and events via HTTP webhook into the control centre

iSentry

iSentry

AI / video-analytics events into control-centre logic

Milestone

Milestone

Live video and alarm verification via Milestone connections

Webhooks

Webhooks

Alarm triggering and monitoring via incoming HTTP webhooks

Eagle Eye Network

Eagle Eye Networks

Cloud video and alarm verification via Eagle Eye

Avigilon

Avigilon

Live video and alarm assessment via Avigilon

NXGEN Genesis

NXGEN Genesis

Video and AI-based alarm verification via NXGEN Genesis

ISOM / MAXPRO receiver

ISOM / MAXPRO

Receipt of alarms including MAXPRO / Honeywell panels

Videofied / Frontel GI receiver

Videofied / Frontel GI

Receipt of Videofied alarms via Frontel GI

Vanderbilt SPC receiver

Vanderbilt SPC

Alarms, audio and video from Vanderbilt SPC (FlexC)

Brivo Cloud Access Control

Brivo Cloud Control

Door events, unlocking and access management

ABI security systems

ABI security systems

Receipt and management of alarms from ABI systems

OpenEye Cloud Video

OpenEye Cloud Video

Cloud video and alarm verification via OpenEye

Reolink

Reolink

CCTV and alarm verification via Reolink

AJAX Systems

AJAX Systems

Receipt and management of AJAX alarms (incl. SIA DC-09)

Risco Group

Risco Group

Reception including SIA DC-09 and Risco connectors

AddSecure

AddSecure

Secure alarm transmission and virtual receivers

Calipsa

Calipsa

AI-based alarm filtering and video analytics

Daitem

Daitem

Reception including in the VdS environment

SafeTracker Mobiletrack

SafeTracker / Mobiletrack

Asset and mobility monitoring into the control centre

Sentinel

Mobile video cameras and event-based monitoring

and many more…