Self-Sufficient: Security as a stand-alone solution 

Intruder alarm system and control-centre connection

Alarm monitoring Intruder alarm

Intruder alarm system (EMA)

Get detector signals reliably into the ARC – with clear prioritisation and escalation matched to your site profile.

Alarms in the control centre – not passed on blindly

Your intruder alarm system (EMA) produces precise alerts – but they only pay off when acceptance, checks and escalation happen reliably and on record. Connected to our alarm receiving centre (ARC), every relevant alarm sits where trained operators handle it to your instructions: from the first signal through to starting your action plan.

Keypad and components of an intruder alarm system

Typical use cases

  • Intrusion and technical detectors – Zone, group and site reference visible in the ARC at once.
  • Tamper & transmission faults – prioritised alarms instead of unnoticed outages.
  • Hold-up and special detectors – highest urgency according to the agreed matrix.
  • Site management & contractors – parallel notification via agreed channels, recorded and traceable.

Clear alarm structure

Alarm groups, site and zone logic are mapped in the ARC so operators can act quickly.

24/7 alarm handling

A staffed control centre around the clock – your alarm signals are accepted, checked and prioritised.

Escalation & evidence

Measures according to your brief – logged for site management, authorities and insurers.

How it typically works

  1. 1 Planning & implementing the connection

    Together with your installer: transmission path, alarm groups, test and acceptance – until the system is live on the ARC.

  2. 2 Monitoring & alarms

    The ARC runs the operation: accepting events, classifying them and processing them to your instructions.

  3. 3 Initiate the action plan

    Police, intervention, patrol or site management – escalation as agreed, with acknowledgement and documentation.

Next steps

We clarify with you and your specialist contractor how your alarm system is connected to the ARC – including the alarm plan and day-to-day operation.

Request advice with no obligation

We will get back to you about protocols, terms and next steps for connecting your intruder alarm – with no obligation.

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Supported protocols, dispatchers and receivers

evalink Talos

evalink Talos

Platform with API, marketplace integrations and partner API for alarm monitoring

SIA DC-09 receiver

SIA DC-09 receiver

Receipt and management of alarms via SIA DC-09 connections

SMS receiver

Virtual SMS reception

Incoming SMS converted into alarm events for the control centre

ALWON receiver

ALWON reception

Receipt and management of alarms from ALWON panels

GALAXY receiver

GALAXY (Honeywell)

Receipt and management of alarms from GALAXY panels

Sur-Gard / Fibro receiver

Fibro / Sur-Gard

Receipt and management of alarms (incl. DSC / Fibro reception)

Email receiver

Email reception

Incoming emails converted into alarm events

Alarm.com receiver

Alarm.com

Receipt and management of alarms via the Alarm.com connection

Jablotron receiver

Jablotron

Receipt and management of alarms from Jablotron systems

Hikvision receiver

Hikvision

Receipt and management of alarms from Hikvision systems

Telenot receiver

Telenot

Receipt and management of alarms from Telenot panels

TNA receiver

TNA (Connect)

Receipt and management of alarms via TNA / ipTNA4i connections

Twilio

Twilio

SMS connections, automated calls and VoIP around alarm processes

VdS receiver

VdS connections

Reception including VdS SecurIP and VdS 2465

RSA21.app

RSA21.app

Defect reports and events via HTTP webhook into the control centre

iSentry

iSentry

AI / video-analytics events into control-centre logic

Milestone

Milestone

Live video and alarm verification via Milestone connections

Webhooks

Webhooks

Alarm triggering and monitoring via incoming HTTP webhooks

Eagle Eye Network

Eagle Eye Networks

Cloud video and alarm verification via Eagle Eye

Avigilon

Avigilon

Live video and alarm assessment via Avigilon

NXGEN Genesis

NXGEN Genesis

Video and AI-based alarm verification via NXGEN Genesis

ISOM / MAXPRO receiver

ISOM / MAXPRO

Receipt of alarms including MAXPRO / Honeywell panels

Videofied / Frontel GI receiver

Videofied / Frontel GI

Receipt of Videofied alarms via Frontel GI

Vanderbilt SPC receiver

Vanderbilt SPC

Alarms, audio and video from Vanderbilt SPC (FlexC)

Brivo Cloud Access Control

Brivo Cloud Control

Door events, unlocking and access management

ABI security systems

ABI security systems

Receipt and management of alarms from ABI systems

OpenEye Cloud Video

OpenEye Cloud Video

Cloud video and alarm verification via OpenEye

Reolink

Reolink

CCTV and alarm verification via Reolink

AJAX Systems

AJAX Systems

Receipt and management of AJAX alarms (incl. SIA DC-09)

Risco Group

Risco Group

Reception including SIA DC-09 and Risco connectors

AddSecure

AddSecure

Secure alarm transmission and virtual receivers

Calipsa

Calipsa

AI-based alarm filtering and video analytics

Daitem

Daitem

Reception including in the VdS environment

SafeTracker Mobiletrack

SafeTracker / Mobiletrack

Asset and mobility monitoring into the control centre

Sentinel

Mobile video cameras and event-based monitoring

and many more…